Return Policy
Thank you for choosing Posture Vibe. If you're not fully satisfied, our hassle-free return and refund policy ensures your peace of mind.
45-Day Return Policy
You can return your purchase within 45 days, provided the item is unused, in original condition, and with its original packaging.
How to Initiate a Return
- Contact Us: Email our support team at support@posturevibe.com to start the return process.
- Package the Item: Securely pack the product, including all accessories, in its original packaging.
- Return Shipping: Returns are free. We’ll email you a return label after approval.
Refund Process
Once we receive and inspect the return, you’ll be notified via email. If approved, refunds will be issued to your original payment method within 14 business days.
Damaged or Defective Items
Received a damaged or defective product? Contact us at support@posturevibe.com with details and photos. We’ll resolve it promptly.
Exchanges
For faster service, return the original item and place a new order once your return is processed.